The beauty industry is one of the most competitive and lucrative markets in the United States. Clients are loyal to their favorite spas and salons, even when times are tough financially. According to the Professional Beauty Association (PBA), only 130 businesses in the sector closed in 2008 and 2009 - the height of the recession.
Spa and salon owners should show appreciation for their customers to retain business. Personalized business gifts and letters can help establishments thank clients for
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