Small business owners face a growing problem when it comes to controlling their reputations online, especially since Yelp's popularity has grown. This site allows customers to write reviews of companies. The feedback is available for anyone to read and is supposed to help consumers great establishments for every product or service. However, Yelp is arguably hurting small businesses more than helping. For instance, Ed Wells, owner of Chowderheads, told Business Insider that he thinks
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